Our website address is: https://losbocados.com/.
**Privacy Policy**
**Effective Date: June 12, 2024**
**1. What Our Privacy Policy Covers**
This privacy policy covers Los Bocados’ customer-facing operations in Florida and applies to the personal information Los Bocados obtains in various contexts, including when you access or use our websites, or any other applications or services that link to this privacy policy, communicate with us, shop with our third-party partners, engage with us on social media, or participate in any of our programs or events. Please note that Los Bocados restaurant is independently owned and operated. Their processing of personal information is subject to their own privacy policies. If you wish to exercise any of these rights with respect to the processing of information by a Los Bocados restaurant, please visit your local restaurant to make your requests. We will address your request to the extent required by applicable law.
We may provide different or additional privacy notices in connection with certain activities, programs, and offerings. We may also provide additional “just-in-time” notices that may supplement or clarify our privacy practices or provide you with additional choices regarding your personal information.
Our websites may include links to websites and/or applications operated and maintained by third parties. Please note that we have no control over the privacy practices of websites or applications that we do not own. We encourage you to review the privacy practices of those third parties.
**2. What Personal Information We Collect**
The types of personal information we obtain about you depend on how you interact with us and our products and services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following are the categories and specific types of personal information that we collect:
**Basic Identifying Information**
Including your full name, alias, postal address, e-mail address, phone number, date of birth, account name, signature, username or social media handle, or other similar identifiers.
**Device Information and Other Unique Identifiers**
Including device identifier, internet protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifier, or similar unique identifiers.
**Internet or Other Network Activity**
Including browsing or search history, and information regarding your interactions with our websites, mobile applications, emails, or advertisements.
**Geolocation Data**
Including information that permits us to determine your location, such as if you manually provide location information or enable your mobile device to send us precise location information.
**Payment Information**
Including credit or debit card number.
**Commercial Information**
Including products or services you have purchased, returned, exchanged, or considered, preferences, and rewards activity related to loyalty programs.
**Demographic Data**
Including age, gender, race, ethnicity, estimated income, and household information, some of which may include characteristics of protected classifications under state or federal law.
**User Content**
Including your communications with us and any other content you provide (such as social media profiles, photographs, images, videos, survey responses, comments, product reviews, testimonials, and other content).
**Audio and Visual Information**
Including photographs, images, videos, and recordings of your voice (such as when we record customer service calls for quality assurance).
**Inferences**
Inferences drawn from or created based on any of the information identified above.
**3. How We Collect Your Personal Information**
We collect personal information about you from various sources. For example, we collect and obtain information:
**Directly from you**
We collect personal information you provide, such as when you make a purchase, register for an account or create a profile, order a delivery, sign up for a loyalty program, contact us, respond to a survey, interact with us in store, participate in a sweepstakes, contest, or other similar campaign or promotion, respond to a survey, or sign up to receive emails, text messages, and/or postal mailings.
**Using cookies and other automatic data collection technologies**
When you visit our websites, use our Los Bocados Mobile Apps, open or click on emails we send you, or interact with our advertisements, we or third parties we work with automatically collect certain information using technologies such as cookies, web beacons, clear GIF, pixels, internet tags, web server logs, and other data collection tools. For more information, please see “Cookies and Similar Tracking Technologies” section below.
**From Our Franchisees and Third-Party Partners**
We obtain information from third parties that we have partnered with as well as our independently owned and operated restaurants.
**From Social Media Platforms and Networks**
If you interact with us on social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks (including Instagram, Facebook, Twitter, Google, YouTube, and Pinterest) in connection with our websites or Los Bocados Mobile Apps, we collect information that you share with us, or that the social media platforms share with us. For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms and networks that you use.
**From Other Sources**
For example, we may obtain information about you from other sources, such as data analytics providers, marketing or advertising service providers, fraud prevention service providers, vendors that provide services on our behalf, or publicly available sources. We also create information based on our analysis of the information we have collected from you.
**4. Cookies and Similar Tracking Technologies**
We and our third-party service providers (such as advertising and analytics providers) use cookies, web beacons, clear GIF, pixels, internet tags, and other similar tracking technologies (collectively, “tracking technologies”) to gather information when you interact with our websites, Los Bocados Mobile Apps, and email communications. Some tracking technologies help us maintain the security of our websites and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions. These tracking technologies are “required” because we need them for the websites to work properly. We don’t provide the option to opt-out of these tracking technologies, but you can remove these “required” tracking technologies by modifying your browser settings. Please note, some features of our websites may not be available to you as a result.
We permit third parties to use tracking technologies on our websites and Los Bocados Mobile Apps for analytics to understand how visitors interact with our websites and Los Bocados Mobile Apps. For example, we use Google Analytics to evaluate website traffic and usage data to help us improve our products and services. For more information about how Google collects and processes data visit [Google’s Partner Sites](https://policies.google.com/technologies/partner-sites). For more information about how to opt out of having your information used by Google Analytics, visit [Google Analytics Opt-Out](https://tools.google.com/dlpage/gaoptout/).
We use the Meta (formerly Facebook) Pixel on this website. The Meta Pixel may enable Meta to match website visitors with their Facebook User Accounts. You can find out more about how Meta uses data from our website by visiting [Meta’s Data Use Policy](https://www.facebook.com/privacy/explanation).
We also permit third parties to use tracking technologies on our websites and Los Bocados Mobile Apps for advertising, including to help manage and display advertisements, or to tailor advertisements to your interests, or to send abandoned shopping cart reminders. The third parties use their technology to provide advertising about products and services tailored to your interests which may appear either on our websites or on other websites. This is sometimes referred to as third-party behavioral advertising.
Privacy preferences can be modified via the Privacy Preference Center link at the bottom of any page.
**5. How We Use Your Personal Information**
We collect and use personal information for various purposes, including:
**Providing Products and Services**
We use your personal information to provide products, such as to fulfill your orders and/or complete the transactions you request; process your payments; provide you receipts and order updates; send notifications to you related to your account; and create, maintain, and otherwise manage your account.
Depending on the products you request, the categories of information used for these purposes may include Basic Identifying Information, Payment Information, and Commercial Information.
**Communicating With You**
We use your personal information to communicate with you, such as to respond to and/or follow-up on your requests, inquiries, issues or feedback, and to provide customer service.
**Administering Los Bocados Programs**
We use your personal information to administer our programs, and to perform our contract to provide you with the benefits associated with those programs. This may include setting up and verifying your account, communicating with you regarding the program, evaluating your application, tracking the rewards/points you earn for purchasing products; and providing a forum for discussion, asking questions, posting photos and reviews, and sharing experiences.
**Marketing and Promotional Purposes**
We use personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message or postal mail; to show you advertisements for products and/or services tailored to your interests on social media and other websites; and to administer our sweepstakes, contests, and other similar promotions.
**Analytics and Personalization**
We use personal information to conduct research and analytics, including to improve our services and product offerings; to understand how you interact with our websites, Los Bocados Mobile Apps, advertisements, and communications with you to determine which of our products are the most popular, and to improve our websites, Los Bocados Mobile Apps, and marketing campaigns; to personalize your experience, to save you time when you visit our websites and Los Bocados Mobile Apps, and to customize the marketing and advertising that we show you; to understand how you use our Los Bocados Mobile Apps; to create a more personalized experience for you when you visit our stores; to provide services, to better understand our customers’ needs, and to provide personalized recommendations about our products and services.
**Security and Fraud Prevention**
We use personal information to detect, investigate, prevent, or take action
regarding possible fraudulent, illegal or malicious activity, and to otherwise protect the rights, property, or safety of Los Bocados, its customers, and others.
**Legal Obligations**
We use personal information to comply with our legal obligations, such as to maintain appropriate records, to comply with lawful requests by public authorities, and to comply with applicable laws and regulations or as otherwise required by law.
**Inferences**
We may draw inferences from any of the personal information identified above to create a profile reflecting your preferences, characteristics, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
**6. How We Share Your Personal Information**
We do not sell your personal information to third parties. However, we may share personal information with third parties for a business purpose. The categories of third parties to whom we disclose your personal information include:
**Vendors and Service Providers**
We share personal information with third-party vendors and service providers who provide services to us, such as payment processing, shipping and delivery, data hosting, analytics and research, marketing and advertising, fraud prevention, and other business purposes.
**Social Media Platforms and Networks**
We share personal information with social media platforms and networks for the purposes described above. Please see the “Social Media Platforms and Networks” section above for more information about the data practices of those social media platforms.
**Advertising and Marketing Partners**
We share personal information with third-party advertising and marketing partners to provide personalized advertising and marketing content to you based on your interests.
**Professional Advisors**
We share personal information with our professional advisors, such as our attorneys, accountants, and auditors, when necessary.
**Government Authorities and Law Enforcement**
We may share personal information with government authorities and law enforcement in connection with legal matters, investigations, or other matters where we are required to do so by applicable law.
**Corporate Transactions**
We may share personal information in connection with a corporate transaction, such as a merger, sale, acquisition, or other disposition of all or a portion of our business, assets, or stock, including in connection with a bankruptcy or similar proceeding.
**7. Your Rights and Choices**
Depending on where you reside, you may have the following rights regarding your personal information:
**Access**
You may have the right to request access to the personal information we hold about you, including information about how we use and share your personal information.
**Correction**
You may have the right to request that we correct your personal information if it is inaccurate or incomplete.
**Deletion**
You may have the right to request that we delete the personal information we hold about you, subject to certain exceptions.
**Opt-Out of Marketing Communications**
You may have the right to opt-out of receiving marketing communications from us. If you no longer want to receive marketing communications, you can unsubscribe using the link in the emails we send, by replying STOP to any text message we send, or by contacting us at the information provided below.
**Cookies and Tracking Technologies**
You may have the right to manage cookies and tracking technologies. Please see the “Cookies and Similar Tracking Technologies” section above for more information.
**Non-Discrimination**
We will not discriminate against you for exercising any of these rights.
**How to Exercise Your Rights**
To exercise any of these rights, please contact us using the information provided below.
**8. How We Protect Your Personal Information**
We maintain reasonable and appropriate administrative, technical, and physical safeguards to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Despite our efforts, however, no security measures are perfect or impenetrable.
**9. Updates to This Privacy Policy**
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated privacy policy on our website and indicate the effective date of the update. We encourage you to review this privacy policy periodically to stay informed about our privacy practices.
**10. Contact Us**
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:
**Los Bocados**
Email: info@losbocados.com
Phone: (954) 637-4984
Address:7031 N State Rd 7, Parkland, FL 33073